Vinted Shoppers Voice Frustration About Sizing Changes
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has revised its size classifications for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
The platform stated the new system was more in line with similar services.
They have suggested members to check their listings and manually change the size if necessary, causing user dissatisfaction.
Sizing System Modifications
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
Another shopper, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices after backlash from users.
